Terms & Privacy

Not financial advice or recommendation – for information only

The content and materials featured or linked to on HDM ENERGIES are for your information and education only and are not attended to address your particular personal requirements including investments or financial decisions. The information does not constitute financial advice or recommendation and should not be considered as such. HDM ENERGIES is not regulated by the Financial Conduct Authority (FCA), it’s authors are not financial advisors and it is therefore not authorised to offer financial advice.

Do your own research and seek independent advice

Always do your own research and seek independent financial advice when required. Any arrangement made between you and any third party named or linked to from the site is at your sole risk and responsibility. HDM ENERGIES and its associated writers assume no liability for your actions.

Investing carries risks

The value of investments and any income derived from them can fall as well as rise and you may not get back the original amount you invested or project yields may be lower than projected.

Disclosure

When content is published about a company or organisation with which HDM ENERGIES has a commercial relationship or interest (such as an advertiser or sponsor) that fact will be clearly disclosed in the article, if any.

This privacy policy applies between you, the User of this Website, and HDM Energies, the owner and provider of this Website.

HDM Energies takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found below.

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data	Collectively all information that you submit to HDM Energies via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the GDPR, Protection and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR	the UK General Data Protection Regulation;
HDM Energies, we or us	HDM Energies of 3 Carmel Park, Saltmarsh Court, Hull, East Yorkshire, HU4 7DZ;
User, or you	any third party that accesses the Website and is not either (i) employed by HDM Energies and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to HDM Energies and accessing the Website in connection with the provision of such services; and
Website	the website that you are currently using, www.hdmenergies.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:
   1. the singular includes the plural and vice versa;
   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
   4. "including" is understood to mean "including without limitation";
   5. reference to any statutory provision includes any modification or amendment of it;

Scope of this privacy policy

3. This privacy policy applies only to the actions of HDM Energies and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, HDM Energies is the "data controller". This means that HDM Energies determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

5. We collect Data in the following ways:
   1. data is given to us by you; and
   2. data is collected automatically.

Data that is given to us by you

6. HDM Energies will collect your Data in a number of ways, for example:
   1. when you contact us through the Website, by telephone, post, e-mail or through any other means, in each case, in accordance with this privacy policy.

Data that is collected automatically

7. To the extent that you access the Website, we will collect your Data automatically, for example:
   1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Keeping Data secure

8. We will use technical and organisational measures to safeguard your Data, for example:
   1. access to your account is controlled by a password and a username that is unique to you.
   2. we store your Data on secure servers.
9. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@hdmenergies.co.uk.
10. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

11. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
12. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

13. You have the following rights in relation to your Data:
    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase - the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    5. Right to data portability - the right to request that we move, copy or transfer your Data.
    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
14. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@hdmenergies.co.uk.
15. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
16. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

17. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

18. HDM Energies may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of HDM Energies. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
19. We may also disclose Data to a prospective purchaser of our business or any part of it.
20. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

21. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
22. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
23. Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
24. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

25. HDM Energies reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact HDM Energies by email at hello@hdmenergies.co.uk, by phone on 0800 0016 802 or by post:

HDM Energies
3 Carmel Park
Saltmarsh Court
Priory Park East
Hull
HU4 7DZ

Solar monitoring and billing app

How we collect data

1. Data is collected automatically when you use our solar monitoring and billing app, including:
   1. Solar energy generation, usage, and export data.
   2. Billing details and payment history.
   3. Device information, such as inverter ID, registration number, and firmware status.

Data that is collected automatically

2. When using the app, we collect:
   1. Solar energy and billing metrics, such as real-time energy usage and costs.

How we use your data

3. To provide real-time solar energy monitoring and usage insights.
4. To generate accurate billing information and facilitate payments.
5. To analyse energy generation and usage trends for app optimisation.
6. To send notifications and alerts about system performance, billing updates, or account issues.

Sharing your data

7. Your data may be shared with trusted partners for the following purposes:
   1. Billing and payment processing.
   2. Integration with energy providers and grid operators.

Retention of data

Solar generation, billing, and system performance data will be retained for the duration of your app usage and up to 2 years after account deactivation, unless required by law to retain longer for regulatory purposes.

Security

8. Data transmitted between the app and our servers is encrypted using industry-standard protocols.
9. Access to billing and solar performance data within the app is protected by multi-factor authentication (where available).

Changes to this privacy policy

App users will be notified of changes to this privacy policy through in-app notifications or email, as applicable.